Complete one scorecard per session — for the team as a whole, not for individuals. The goal is collective feedback, not a performance review. The debrief is the 15 minutes that make the whole session worth doing; protect it.
The rubric runs 1–3. 2 is solid — adequate for a real engagement. Aim to understand what the difference between 2 and 3 looks like for this team in this session, and name it specifically.
Session Debrief — Team Scorecard
1 = Needs significant work | 2 = Solid — adequate in a real engagement | 3 = Strong — would stand out positively
| Dimension | What to look for | Score | Notes |
|---|---|---|---|
| Problem Structure | Did the team frame the right question? Was the analysis organized around a clear structure — issue tree, hypothesis, or equivalent? Did findings trace back to the structure? |
1
2
3
|
|
| Quality of Insight | Did the team reach non-obvious conclusions, or did they largely restate the situation? Would this recommendation change how the Client thinks or acts? |
1
2
3
|
|
| Communication | Was the recommendation crisp, structured, and delivered with appropriate confidence? Did it lead with the answer? Was the logic clear without being over-explained? |
1
2
3
|
|
| Client Orientation | Did the team listen and respond to the Client, or did they present without connecting to what was actually asked? Did the recommendation address the Client's real question? |
1
2
3
|
|
| Teaming | Did the team work together effectively? Was there a Skeptic voice? Did the Lead Consultant integrate the team's work rather than replace it? Did anyone go silent? |
1
2
3
|
“Would I hire this team?”
The question is: would you put this team in front of your actual client? Go around the room — everyone answers, including the Client and any observers.
Running the debrief well
- Start with the Client's response before the team self-assesses. The Client's view anchors the conversation in what mattered for the actual problem.
- Push for specificity. "That was pretty good" is not useful. "The hypothesis was sharp but the recommendation tried to cover too many options at once" is.
- Name the "Would I hire?" round explicitly at the start of the session — not as a surprise at the end. People engage more honestly when they know it's coming.
- Model candor. If the facilitator hedges, the room will hedge. See the Facilitator's Guide for more on this.
See also: Agenda Card · Facilitator's Guide